Silent Friend

Everything ships in sturdy boxes that are well-packed with bubble bags and/or packaging paper. Most shipments are shipped via USPS or FedEx.

Yes! Learn more about Canadian and International shipping here.

Most in-stock orders will ship within 2-5 business days, but please allow extra processing time for orders placed during holidays and during/after website sale events.

Note: Pre-Orders will not ship until all new products are in stock (see more below).

Orders containing pre-order items typically begin shipping mid-month. Exact timing depends on when all items arrive at our warehouse.

All sales are final and we do not offer returns or exchanges unless items were damaged during shipping.

This is a term we developed to describe the act of merging several orders into one large package. As long as you have an current order that has not been fulfilled, you are eligible to stack!