Partners Only - FAQ

#1. Vinegar Syndrome releases have been temporarily hidden to make way for Partners Only Month!
Even though we are still busy shipping out the many thousands of Halfway to Black Friday orders that were placed, the Partner Label section of our site is still open for business! Newly placed Partner Label orders will still be shipped out during this period. 
The full Vinegar Syndrome catalog will return July 1st with three brand new pre-orders!

#2. What is Partners Only month? Why are you doing it?
We are introducing a new promotion this June that we hope to continue every June and December. These months will now be Partners Only months (meaning: no new VS releases). Why? Well, logistically, combining pre-orders with sale orders has long been an extremely complex process that gets more and more difficult every year. Therefore, as a means of easing our burden and also giving the Partner Labels themselves a time to shine, we’re dedicating two months out of the year specifically to them.

Even though we are still busy shipping out the many thousands of Halfway to Black Friday orders that were placed, the Partner Label section of our site is still open for business! Newly placed Partner Label orders will still be shipped out during this period.

#3. Where's the Vinegar Syndrome catalog? Why hide it?
Our full catalog is still available to view on our VS Checklist website at www.vschecklist.com. You will be able to view and order Vinegar Syndrome releases on July 1st with three brand new pre-orders!

#4. I'm a VS subscriber, if I pre-order a June Partner Label release, when will it ship?
Even though there are no new VS releases in June, subscribers who place a pre-order for any of the new June Partner Label releases will receive a shipment in June. Just use your "I'm a subscriber..." free shipping option like normal.

#5. I'm still waiting for my Halfway to Black Friday order to ship, can I add a Partner Label purchase to the package?
Halfway to Black Friday orders have already been merged and imported into our shipping platform. Due to that, you can no longer add items to your Halfway to Black Friday order.

#6. Do you plan on selling 'slipcover only' versions of Partner Label catalog slipcovers?
Most likely no. Some Partner Label catalog releases were originally handled by different distributors, so we cannot offer 'slipcover only' editions of those catalog slipcovers. 

#7. I have a specific question that was not answered here.
Send us an email at contact@vinsyn.com and we will respond as soon as possible.

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